Frequently Asked Questions
Everything you need to know about your Prime Vape fashion experience.
How long does shipping take for my order?
Standard shipping typically takes 3-5 business days within the continental US, while international delivery can take between 7-14 business days depending on your location.
What is your return policy for apparel?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Please visit our returns portal to start your request.
How do I know which size to choose?
Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements against a similar garment you already own for the best fit.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
Are your products ethically sourced?
Yes, Prime Vape is committed to sustainable fashion. We partner with manufacturers who adhere to strict fair labor practices and utilize eco-friendly materials whenever possible.
Can I change or cancel my order after it has been placed?
Orders are processed quickly to ensure fast delivery. You can modify or cancel your order within 60 minutes of placement by contacting our customer support team.